If you get this screen when starting the robot and the button "recheck license"does not work (robot must be connected to the Internet), please perform the actions below the photo.
Please download and install the attached program (see bottom of the message)
A specific version of Java is required. You can use the version in this link: https://download.oracle.com/java/17/archive/jdk-17_windows-x64_bin.exe
Other version for Mac https://www.oracle.com/java/technologies/javase/jdk17-archive-downloads.html
The update will take approximately 5 minutes.
Please note that both the robot and the computer you are updating on must be connected to the Internet.
It is also recommended that the robot is connected to your network or to a router with Internet access via a network cable.
After opening the program:
-Choose the version of your robot (V5: blue, red or V6: grey)
-Type the IP address
-Click "close" when it's done. The robot will reboot.
-You can use your robot again.
If you have questions or comments please make a ticket via support ticket.
We will get back to you as soon as possible.