FAQ

Where can you find the serial number of your robot?
The serial number of the robot can be found at the following locations. Physically on the robot: - On the rear of the robot (above the emergency but...
Fri, 15 Nov, 2019 at 3:34 PM
My robot is in English, but everything appears with underscores
Pepper portal did not load correctly. The solution to this is to refresh the page. If you use Ctrl + F5, the Pepper portal will reload. ...
Wed, 22 Apr, 2020 at 4:34 PM
What does "Error location" mean when saving a composition
When saving a composition you can expect that you get an "error" with the "location" message. This is due to the fact that you selected...
Mon, 20 Jan, 2020 at 10:54 AM
My Pepper is no longer driving
Cause Solution Tailgate is open Close the tailgate and try again Robot is at rest Activate the robot An object is too close to the robot remove obj...
Fri, 24 Jan, 2020 at 10:15 AM
I have a white screen on the tablet
You can remedy this by switching on the WiFi of the tablet. If the tablet has already been connected to your network, you can do this simply by clicking on ...
Wed, 8 Jan, 2020 at 3:55 PM
How do I create a website viewer
Do you want to display a website on the Pepper tablet? Then you must create a website viewer to be able to do this. You do this as follows. For this yo...
Mon, 27 Jan, 2020 at 11:45 AM
Pepper makes arm and hip movements himself
In this case, the robot's 'autonomous life' mode is activated and will automatically make movements. This mode is activated when you pres...
Wed, 24 Jun, 2020 at 5:03 PM