FAQ

Where can you find the application versions
The applications versions are: RAIL version, Kiosk version and Updater version. On the kiosk homepage (robot screen): - Press the 3 dashes on the top co...
Wed, 27 Jan, 2021 at 11:49 AM
How does my robot get the latest update?
Click here for more informations
Fri, 8 May, 2020 at 10:09 AM
Wifi is set up but does not provide a connection
It can happen that you are connected to a WiFi network but still cannot connect. Then you can try to make that network forgotten and reconnect with it. ...
Tue, 4 Feb, 2020 at 10:02 AM
Network name (ssid) contains a special character. Can the robot connect to this network?
Because of technical reasons, the robot can not connect to networks that contain any of the following characters: " ' \ < > If possible, ...
Fri, 15 May, 2020 at 4:05 PM
Can I use a public network or a hidden network ?
If you want to log in to a public network, it is important that this network does not have a login page via a browser. You cannot use this via James and Cru...
Fri, 15 May, 2020 at 4:02 PM
Deactivate subtitles (TTS)
Vanaf Kiosk versie 1.5.0 You can deactivate the subtitles and the robot animation. Click on the 3 dashes in the kiosk menu Go to "Settings"...
Mon, 1 Feb, 2021 at 11:16 AM